Key Responsibilities:

- Review and process visa applications and supporting documents.

- Assist applicants through in-person, email, and phone inquiries.

- Maintain accurate records and data entry in operational systems.

- Coordinate document and passport handling processes.

- Ensure compliance with operational procedures and service standards.

Requirements:

- Bachelor’s degree or equivalent qualification.

- 1–2 years of experience in customer service, travel & tourism, or service industries.

- Strong administrative and documentation management skills.

- Excellent communication and customer service abilities.

- Detail oriented with strong organizational skills.